Maintenance

September 2024
Sep 02, 2024
1 maintenance

CI/CD Pipeline and Cloud Integration Upgrade

Maintenance

Resolved Sep 02, 2024 at 02:15pm UTC

We will be conducting essential maintenance on our platform in preparation for our new CI/CD pipeline and cloud integration. During this time, you may experience temporary service interruptions. Please check out the highlights below:

  • Impact : You may experience a brief disruption in user login, dashboard, and API access.
  • Duration : Maintenance will last approximately 3 hours, with minor adjustments to time slots possible.
  • Purpose : This maintenance is to improve system reliability, enh...
Sep 04, 2024
1 maintenance

Cloud Integration Testing

Maintenance

Resolved Sep 04, 2024 at 05:30pm UTC

We are currently testing our new CI/CD pipeline and cloud integrations, which will require essential maintenance on our platform. During this time, you may experience temporary service interruptions. Please see the highlights below:

  • Impact: You may encounter brief disruptions in user login, dashboard, and API access.
  • Duration: The maintenance will last approximately 3 hours, though minor adjustments to the schedule may occur.
  • Purpose: This maintenance aims to improve system reliability...
Sep 06, 2024
1 maintenance

CI/CD Pipeline Maintenance

Maintenance

Resolved Sep 06, 2024 at 08:40am UTC

We will be conducting essential maintenance on our platform in preparation for maintaining our new CI/CD pipeline. During this time, you may experience temporary service interruptions. Please check out the highlights below:

  • Impact : You may experience a brief disruption in user login, dashboard, and AI access.
  • Duration : Maintenance will last approximately 1 hour, with minor adjustments to time slots possible.
  • Purpose : This maintenance is to improve system reliability and performance....
November 2024
Nov 01, 2024
1 maintenance

Scheduled maintenance

Maintenance

Resolved Nov 01, 2024 at 03:30am UTC

We will perform regular platform updates to improve system reliability and performance. These updates will help improve user experience, proactively resolve potential issues, and increase overall operational efficiency. We appreciate your understanding and cooperation.

Nov 02, 2024
1 maintenance

Maintenance for Upcoming Cloud Integration Enhancements

Maintenance

Resolved Nov 02, 2024 at 02:50pm UTC

We will be conducting essential maintenance on our multi-cloud platform as we prepare for new cloud integration. During this time, users may experience temporary service interruptions. Please find the key details below:

  • Impact: Users may encounter brief outages for logins, dashboards, and API access.
  • Duration: The maintenance is scheduled for approximately 2.5 hour, with potential minor adjustments to the timeframe.
  • Objective: This maintenance is crucial for enhancing system reliabilit...
Nov 17, 2024
1 maintenance

Scheduled Maintenance for Jupiter AI

Maintenance

Resolved Nov 17, 2024 at 02:50pm UTC

Dear Valued User,

We would like to inform you about an upcoming scheduled maintenance on our Cloud Platform.

Details of the Maintenance:

Impacted Service: Jupiter AI Search Mode
Estimated Duration: Approximately 2 hours
Purpose: Testing and implementing new features to enhance your experience

We appreciate your understanding and patience during this period. Our team is committed to minimizing any inconvenience and ensuring a seamless service experience once the maintenance is complete.

T...