Maintenance

November 2024
Nov 01, 2024
1 maintenance

Scheduled maintenance

Maintenance

Resolved Nov 01 at 03:30am UTC

We will perform regular platform updates to improve system reliability and performance. These updates will help improve user experience, proactively resolve potential issues, and increase overall operational efficiency. We appreciate your understanding and cooperation.

Nov 02, 2024
1 maintenance

Maintenance for Upcoming Cloud Integration Enhancements

Maintenance

Resolved Nov 02 at 02:50pm UTC

We will be conducting essential maintenance on our multi-cloud platform as we prepare for new cloud integration. During this time, users may experience temporary service interruptions. Please find the key details below:

  • Impact: Users may encounter brief outages for logins, dashboards, and API access.
  • Duration: The maintenance is scheduled for approximately 2.5 hour, with potential minor adjustments to the timeframe.
  • Objective: This maintenance is crucial for enhancing system reliabilit...
Nov 17, 2024
1 maintenance

Scheduled Maintenance for Jupiter AI

Maintenance

Resolved Nov 17 at 02:50pm UTC

Dear Valued User,

We would like to inform you about an upcoming scheduled maintenance on our Cloud Platform.

Details of the Maintenance:

Impacted Service: Jupiter AI Search Mode
Estimated Duration: Approximately 2 hours
Purpose: Testing and implementing new features to enhance your experience

We appreciate your understanding and patience during this period. Our team is committed to minimizing any inconvenience and ensuring a seamless service experience once the maintenance is complete.

T...